Store Policies

TRUTH WEAR / CUSTOMER INFORMATION

STORE POLICIES

We want every TRUTH WEAR order to be handled with care. Please review the information below before purchasing.

SHIPPING & DELIVERY

Our standard shipping timeframe is approximately 14 days from order confirmation. This is an estimate, not a guaranteed delivery date. Processing, carrier delays, holidays, or destination may affect arrival. Available shipping charges are shown at checkout. We will notify customers if an order is delayed and provide available options in accordance with applicable law.

ORDER CHANGES & CANCELLATIONS

To request a change or cancellation, contact us through our Contact page as soon as possible. We cannot guarantee changes after an order has entered fulfillment. Any required refunds will be handled in accordance with applicable law.

RETURNS & EXCHANGES

For sizing concerns, damaged items, or an incorrect order, please contact us through our Contact page within 14 days of delivery. Include your order number and a description of the issue. We will review the request and explain the available resolution. This page does not promise discretionary returns or exchanges for change of mind; any rights provided by applicable law remain unaffected.

DAMAGED OR INCORRECT ITEMS

If an item arrives damaged, defective, or different from what you ordered, contact us promptly with your order number and photographs when possible. We will work to resolve the issue in line with applicable consumer protections.

PRODUCT INFORMATION

We aim to display product artwork, color, and sizing accurately. Screen settings and production processes may cause minor visual differences. Check the product description and size information before ordering.

PRIVACY & TERMS

For details about personal information and the conditions of purchasing, please review the Privacy Policy and Terms of Service linked in our storefront footer or checkout.